Business Analyst


Business Analyst

Are you naturally curious? Do you enjoy collaborating to solve problems? Are you comfortable challenging and questioning all assumptions and statements in order to find the best solutions? If you answered yes to any of these questions, we are interested in you!

The Business Analyst is responsible for researching and documenting system behavior and supporting the product owner with requirements elicitation. We are a small company so you will have responsibilities that cut across disciplines including project management, business analysis, and technical writing. We work in a dynamic environment where priorities change often. To be successful you must be self-motivated to effectively manage your time and priorities, and to collaborate and cooperate with different people at all levels.

This position reports to the Product Owner.


  • Research and document system behavior, client configurations, and other topics on our Confluence wiki site to facilitate troubleshooting, testing, and development
  • Create mockups, flowcharts, use case diagrams, and other artifacts to support requirements elicitation and product development
  • Document requirement capture sessions and other meetings with stakeholders
  • Elicit reporting requirements and see the creation of reports through to completion
  • Help evaluate IT systems for our parent company, Boston Capital
  • Assist with ad hoc tasks and projects

Key Qualifications:

  • 2+ years of experience as a Business Analyst, Systems Analyst, or related role
  • Ability to logically analyze a problem and break it into solvable pieces
  • Ability to facilitate discussions with business stakeholders and technologists
  • Excellent verbal and written communication skills
  • Strong attention to detail and organization
  • Ability to work independently
  • Familiarity with software design, development, and QA processes
  • Familiarity with SQL and relational databases
  • Familiarity with Crystal Reports (2011 and 2016)
  • Familiarity with agile development practices

To apply for this role, please email us your resume and a cover letter describing why you think you’re the right person for this job.

Email us your resume and cover letter